Privacy Policy

What information do we collect?

We collect information from you when you register on our site or subscribe to our newsletter.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number and/or other personal information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To process transactions
    Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

  • To send periodic emails
    The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

  • To manage volunteer related activity
    The information you provide for registration of volunteer activities may be used to manage your volunteer activity, notify you of volunteer opportunities you may be interested in, and provide information about activities you have been registered for.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.

Do we use cookies?

Yes, Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart.

Information Security

We will take reasonable precautions to protect your Personal Information in our possession from loss, misuse, and unauthorized access, disclosure, alteration or destruction. We will make reasonable efforts to keep your Personal Information reliable for its intended use, accurate, current and complete. As necessary, we will take additional precautions regarding the security of particularly sensitive information. While we strive to secure your Personal Information, we cannot warrant or guarantee that this information will be protected under all circumstances, including those beyond our reasonable control.

Do we disclose any information to outside parties?

The data collected by CERVIS is only used in providing the service we provide, as described in the “WHAT DO WE USE YOUR INFORMATION FOR” section above.  We do not sell, trade, disclose, or otherwise transfer to outside parties your personal data. This does not include trusted third parties who assist us in operating our service, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our's or other's rights, property, or safety. Additionally, we will abide by any legal requirements to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. No data collected by CERVIS will be shared with third parties/affiliates for marketing or promotional purposes.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at any time by logging into their control panel and going to the 'Edit Profile' page.

Children's Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

CERVIS and the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF

CERVIS Technologies, Inc. complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF and to the rights of EU and UK individuals as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union, the United Kingdom, and the European Economic Area to the United States. CERVIS has certified to the Department of Commerce that it adheres to the DPF Principles. If there is any conflict between the terms in this privacy policy and the DPF Principles, the DPF Principles shall govern. To learn more about the DPF program, and to view our certification, please visit https://www.dataprivacyframework.gov/

CERVIS' participation in the DPF applies to all non-HR personal data (we do not collect HR related personal data) that is subject to the CERVIS Privacy Policy and is received from the European Union, the United Kingdom, and the European Economic Area. CERVIS will comply with the DPF Principles in respect of such personal data.

Former, current, or prospective volunteer contacts have the right to exercise choice (opt-out) from our use of their EU or UK Personal Data for volunteer notification purposes. To exercise this right, please follow the instructions in any direct message you may have received (e.g., click the provided opt-out link in the email message or send us an email or postal mail request to opt-out in accordance the instructions provided in the direct message). We do not otherwise use or disclose EU or UK Personal Data in a manner that is subject to choice requirements under the Framework because we do not provide EU or UK Personal Data to third parties other than those acting as our agent to perform tasks on our behalf.

On your request, we will grant you reasonable access to your Personal Information that we hold, as well as such other related rights as are provided by applicable law. In addition, we will take reasonable steps to permit you to correct, amend or delete your Personal Information that you demonstrate to be inaccurate or incomplete. However, in accordance with applicable law, we may limit or deny access to your Personal Information where the burden or expense of providing access would be disproportionate to the risks to your privacy, or where the legitimate rights of persons other than you would be violated. We reserve the right to take reasonable steps to authenticate the identity of any individual seeking access to Personal Information. We encourage you to contact us directly with any requests for access to your Personal Information.

CERVIS' accountability for personal data that it receives under the DPF and subsequently transfers to a third party is described in the DPF Principles. In particular, CERVIS remains responsible and liable under the DPF Principles if third-party agents that it engages to process the personal data on its behalf do so in a manner inconsistent with the Principles, unless CERVIS proves that it is not responsible for the event giving rise to the damage.

We encourage you to contact us directly should you have a DPF-related (or general privacy-related) complaint. For any complaints that cannot be resolved with CERVIS directly, CERVIS commits (in compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF) to cooperate and comply with the advice of the panel established by the EU data protection authorities (DPAs) and the UK Information Commissioner’s Office (ICO)) with regard to unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF. Please contact us to be directed to the relevant DPA / ICO contacts. As further explained in the DPF Principles, a binding arbitration option will also be made available to you in order to address residual complaints not resolved by any other means. CERVIS is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC).

DATA Deletion

This Data Deletion Policy outlines how CERVIS handles and responds to requests for deletion of your personal data. We are committed to respecting your privacy and giving you control over your information.

What data can be deleted:

You can request deletion of most personal data we hold about you, subject to certain exceptions outlined below. This includes data such as:

  • Name

  • Contact information (email, phone number)

  • Account information (username, login credentials)

Exceptions to data deletion:

We may not be able to delete your data in some instances, such as:

  • When it is required to comply with a legal obligation or court order.

  • To establish or defend legal claims.

  • For security purposes (e.g., to prevent fraud).

How to request data deletion:

You can request deletion of your data by contacting us via Email at support@cervistech.com

Deletion timeframe:

Once we receive and verify your request, we will delete your data within a reasonable timeframe, typically within 7 days. This timeframe may be extended in certain circumstances, such as for legal or technical reasons.

Data anonymization:

In some cases, we may anonymize your data instead of deleting it entirely. This means the data will be irreversibly altered so it can no longer be used to identify you.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Last Updated 

This Privacy Policy was last updated on May 15, 2024.